Designer FAQ

This section is designed to facilitate the user's simple inquiry. All rules have set out in detail the “Code of Use for Websites”.

How do we cooperate to sell products?
You must first read and accept the “rules of use of the website”. After that, you only need to open an account on this website platform and upload several pieces of artwork for review. It will be approved within 48 hours, and you can officially use our services. We do not have extra fees such as shelves. Designers only need to upload their works to our website for sale. Once they are sold, we will be responsible for all the processes of customer service, production and shipping, etc. Designers will receive a 30% commissions of the sales price. For example, if you have a set price of HK$150, your commission will be HK$150 x 30% = HK$45, all pricing must be in line with all discounts provided by the platform to all users (e.g. birthday discount coupons, premium member discounts, usually 10-15 percent off and any promotion at that time Discount/Turn Season Clearance, etc.) users who use PayPal will have the opportunity to be charged by PayPal for their company’s administrative expenses at that time.
* 30% of commission fee will increase with business grow
No. Our platform will provide and pay for all free delivery services. We hope to facilitate our customers, reduce the considerations while placing orders, and enjoy the creations of our platform.
An independent sales report are provided to each designer that allows you to review and download it at any time. However, there may be time constraints. Therefore, we recommend that you download and save your sales report on a monthly basis.
A monthly settlement is used. Under normal circumstances, all products sold within May 1-31 will be settled on June 7-12 (Public holidays will defer the process for several days).
We only provide PayPal and several designated banks in Hong Kong currently.
PayPal settlement users will have the opportunity to be charged by PayPal for their company’s administrative expenses at that time;
Designers living in Hong Kong can choose HSBC, Hang Seng, and Bank of China to collect commissions. We will help deposit your cheque into your account.
Yes, they will be regarded as two works, so it must be uploaded twice. (if applicable) We recommend to remove all backgrounds and convert them to png. format.
We receive jpg and png format files (best print format: transparent background png)
300-350dpi, size ratio is 1:1 for print size
Yes, each product has its lowest to highest price, all pricing must be in line with all discounts provided by the platform to all users (e.g. birthday discount coupons, premium member discounts, usually 10-15 percent off and any promotion at that time Discount/Turn Season Clearance, etc.)
If you do not wish to participate in the promotion of the platform, you can cancel your work temporarily, but we do not recommend that, in addition to less exposure, affecting sales, will also lower the score, affect future exposure opportunities.
This website system influences its exposure opportunities based on criteria such as sales, visits, activity, participation and support promotion activities.
Our internal review consists of people from 5 different fields, artists, graphic designers, fashion designers, marketing, and editors.
Designers' commissions increase to a certain extent when their accumulated sales have reached a certain level. Therefore, more sharing, multiple product launches, and numerous participation promotion activities will increase your exposure and achieve more sales.
Hong Kong dollars. Since we are a Hong Kong registered company limited by Hong Kong law, we are all settled in Hong Kong dollars. Therefore, we will not be responsible for any differences arising from currency exchange.
There is no limit.
There is no limit. As long as they meet the rules of our website
To protect the confidentiality of the information of third-party guests, we will not provide customers information to the designers, thank you for understanding.
Since our company is not a cloud services provider, the uploaded files cannot be re-downloaded, so designers are advised to keep the original artwork or original file safe.
Yes. However, it is not recommended that to placed products on and off shelves frequently because some publicity campaigns will be held from time to time. It is very likely that the exposure and sales opportunities will be missed; the links on public networks will also disappear, and opportunities will be missed.